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Frequently Asked Questions
MedievalMart offers free shipping worldwide with two options:
Premium Shipping is free for orders over $110 USD — faster delivery and priority handling.
Economic Shipping is free for orders under $110 USD — reliable and cost-effective delivery.
We provide tracking details for every order so you can follow your package until it reaches you.
Yes! At MedievalMart, every product is carefully selected and crafted to meet high-quality standards. We work with trusted suppliers and artisans to ensure that what you receive is genuine, durable, and beautifully made. Our goal is to bring you items that you can cherish for years.
Absolutely! We ship worldwide, making it easy for customers to enjoy our unique collections no matter where they are. Shipping times vary depending on your location, and we provide tracking information so you can monitor your order every step of the way.
We want you to be fully satisfied with your purchase. If you’re not happy with your order, we offer easy returns and exchanges within 14 days of delivery. The product must be in its original condition, and our support team will guide you through the process step by step.
We’re always here to help! You can reach us via email at info@medievalmart.com or use the contact form on our website. Our friendly support team usually responds within 24 hours and is happy to assist with any questions or concerns about your order.
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